Say "Good-bye" to phone system frustration. Introducing ShoreTel Connect.

Call. Text. Collaborate. Connect.

Onsite unified communications for every business. 

  • Keep Your Options Open

    Things to think about as you consider a new phone system

  • Peak Your Performance

    Improve your team when you improve your communications

  • Compare Your Choices

    Get the best value by researching and comparing your choices

What's your need?

Not Sure Where to Start? We Can Help!

Unified Communications doesn't need to be complicated. Let's make it brilliantly simple.

ShoreTel Customer Care comments


A Great Cloud Experience

It's not enough to satisfy our ShoreTel Connect CLOUD customers. We want to delight them with our customer service and support. And we do. These are just some of the comments from real world businesses like yours, that show why Connect CLOUD is such a good choice for your next business communications system.

Learn More

ShoreTel Champion Partner Program for successful integrations

Our Partners Make You Great

You Need A Business Phone Champion

If you have questions about IP phone systems and unified communications, you want straight answers. Contact a ShoreTel Champion Partner for expert advice. Use our interactive Partner Finder to locate specialists around the world.

Find A Partner

IDC Profile of ShoreTel Connect

Analyst Research

Essential Guidance for Technology Adopters

IDC believes ShoreTel is well positioned to meet the growing demand for unified communications and collaboration because of our track record of high customer satisfaction ratings, our support for a consistent end-user experience and the launch of ShoreTel Connect.

Read About It Now

Case Studies

Keeping Kids Healthy with Better Metrics

  • Kids Plus Pediatrics
  • Girl Scouts of Southern Nevada
  • Consultoria y Asesoria de Redes
  • Daily Herald
  • JW Energy
  • EmployBridge
  • Bonobos
  • We were impressed with the Connect ONSITE features and ShoreTel’s strong customer service. Compared to competing vendors, pricing was significantly better as well. As a result, we decided to implement a full onsite solution. From a cost standpoint alone we anticipate that ShoreTel Connect ONSITE will save the practice about 10 percent over five years compared to the other vendors we considered.

    Christian Lowry

    Chief Information Director

  • We decided to move our phone solution away from a Mitel on-prem system to the cloud. Key factors in selecting ShoreTel Connect CLOUD were the strong mobility solution, integration with, strong call reporting capabilities, and the intuitive user interface. Based on my research, ShoreTel is the only cloud system that is building forward to the mobile world, the other vendors are playing catch-up. What also sets ShoreTel apart is the quality of the Connect client application – other clients look like AOL circa 1997!”

    Dave Macias-Clark

    Vice President, IT and Data Services

  • ShoreTel Connect enables organizations to communicate easily and effectively, taking communication beyond a simple phone call. You can search a directory and use one-click dial, or start a chat to save time when trying to find someone, and hold virtual meetings that do not require mobilizing your team. You can also do it all on your mobile device. It’s great!

    Claudia Rodriguez

    Product Manager

  • The committee chose ShoreTel because the sound quality was superior and functionality of the software was more innovative and intuitive. That was important because we wanted the supervisors in our call centers to easily manage their departments as well as access reports and call tracking data. ShoreTel excelled in those areas.

    Stu Paddock III

    SVP Digital Technology

    ShoreTel beat out 8 vendors vying to replace their 20-year-old phone system

  • “ShoreTel continues to deliver on what our original goal was; something that was easy to deploy, easy to manage, and provided a platform we could build on over time.”

    Joel Wolfe

    VP of Information Services

    J-W Energy Company deploys ShoreTel in a virtualized environment and lowers expenses by $50,000 a month

  • It allowed us to take every branch live at once and saved us a lot of travel. The call center handled 30 percent more calls and reduced answer times from an average of 54 seconds to only 25 seconds.

    Chirs Loope


    Staffing firm choses ShoreTel Sky and realizes dramatic improvements in responsiveness

  • Going to ShoreTel Sky was an enormous step forward for us. It’s a modern, complex system in that it’s infinitely customizable so we appreciate that ShoreTel Sky has knowledgeable people who take the time to understand us and how we need things to work. We couldn’t have grown this fast without their support.

    John Rote

    Vice President of Customer Experience

    See how much Bonobos loves ShoreTel, and we're not monkeying around.